Check-in & Check-out
Boarding check-in and check-out times are from 8:00am-5:30pm Monday through Friday, 8:00am-12pm on Saturdays and 3:30pm-5:30pm on Sundays. Hours are subject to change during holidays. If you pick-up your dog after 1:00pm Monday-Friday, there will be a $15 half day charge added to your bill, unless you request a bath or groom on check out. Due to the fact that we charge by night there is an automatic half day charge of $15 for Sunday pick-up unless you request a bath or groom on check out. If you request a bath or groom on check-out, a specific pick-up time will be discussed upon drop off and will never be before 11am, so that we have the time to complete the groom.
Cancellation Policy
*A credit card number is required for booking over the holiday seasons & extended stays.
Early booking for these dates is recommended due to the rate at which we reach our capacity. Your credit card number will be charged only if you cancel your reservation or shorten your stay more than three nights without seven days' notice or fail to show up for your reservation. If a credit card number is not obtained at the time of booking, your reservation will be only held for 48 hours.
Required Vaccinations
Rabies Vaccine and the combination vaccine DHLLP.
Admission
We reserve the right to deny admittance to any pet lacking proof of vaccinations, and/or displaying signs of untreated or potentially contagious conditions, and/or aggressive behavior. We reserve the right to charge handling fees for excessively aggressive pets requiring extra staff and/or additional time so that we may deliver proper care.
*Payment is due at the time services are rendered.